Complaints

State Requirements For Filing Complaints Against Licensed MDs

This document provides a brief summary of the process for filing a complaint against a licensed Medical Doctor (M.D.) through the appropriate licensing board in each of the 50 states and the District of Columbia to be included in Path’s telehealth consent forms. Depending on the state, there may be a separate process for filing a complaint against Doctors of Osteopathic Medicine (D.O.) or other licensed professionals.

Alabama

To file a complaint, a patient must mail a Complaint Form to the Alabama State Board of Medical Examiners at 848 Washington Avenue P.O. Box 946, Montgomery, AL 36101-0946.

Alaska

To file a complaint, a patient must submit a Medical Board Mandated Reporting Form to the Alaska State Medical Board by (i) Mail: PO Box 110806, Juneau, AK 9981, or (ii) Email: MedicalBoard@Alaska.Gov.  

Arizona

To file a complaint, a patient must submit a Complaint Form to the Arizona Medical Board by (i) Mail: Attn: Intake 1740 W. Adams St., Suite 4000, Phoenix, AZ 85007 or (ii) Fax: 480-551-2702

Arkansas

To file a complaint, a patient must submit a letter to the Arkansas State Medical Board by (i) Mail: 1401 West Capitol Avenue Suite 340, Little Rock, AR 72201, (ii) Fax: 501-296-1805, or (iii) Email: Regdis@armedicalboard.org. 

The letter must state that you wish to file a complaint and must include the following: (i) Practitioner’s full name, (ii) Patient’s full name, (iii) Complainant’s full name and return address, (iv) Details of the complaint, (v) Complainant’s signature, and (vi) (Optional) Attach document(s) which support the complaint.

California

To file a complaint, a patient must submit a complaint online through the California Department of Consumer Affairs BREEZE Portal or mail a Consumer Complaint Form to Medical Board of California Central Complaint Unit, 2005 Evergreen Street, Suite 1200 Sacramento, CA 95815-5401.

Colorado

To file a complaint, a patient must submit a complaint to the Colorado Department or Regulatory Agencies Division of Professions and Occupations through the online complaint portal or by mailing a Healthcare Related Complaint Form to Colorado Department of Regulatory Agencies, Division of Professions and Occupations, 1560 Broadway, Suite 1350 Denver, CO 80202.

Connecticut

To file a complaint, a patient must submit a Petition Form to the State of Connecticut Department of Public Health Practitioner Investigations Unit  by (i) Mail: 410 Capitol Avenue, MS#12H, P.O. Box 340308 Hartford, CT 06134-0308, (ii) Email: DPH.PLISComplaints@ct.gov or, (iii) Fax: 860-707-1916. 

Delaware

To file a complaint, a patient must submit an Online Complaint Form to the Delaware Division of Professional Regulation through. Each complaint must state the name and location of the person or business the complaint is against. To find out the status of your complaint during the complaint process, you may call (302) 744-4500 or email  Investigations.dpr@delaware.gov. 

District of Columbia

To file a complaint, a patient must submit a Complaint Form to the D.C. Board of Medicine at (i) Mail: 899 North capitol Street, NE, Second Floor, Washington, DC 20002 or (ii) Fax: 202-724-8677. 

Florida

To file a complaint, a patient must submit a complaint to the Florida Department of Health through the Florida Health Care Complaint Portal. 

Georgia

To file a complaint, a patient must submit a complaint form to the Georgia Composite Medical Board’s Complaint Submission Portal.  

Hawaii

To file a complaint, a patient must submit an Online Complaint Form to the Hawaii Department of Commerce and Consumer Affairs, or by  mailing a Complaint Form- Licensed Healthcare Professions to the Department of Commerce and Consumer Affairs, Regulated Industries Complaints Office, Attn: Consumer Resource Center, 235 South Beretania Street, 9th Foor, Honolulu, HI 96813. 

Idaho

To file a complaint, a patient must mail a Complaint Form to the Idaho Board of Medicine at Idaho State Board of Medicine P.O. Box 83720, Boise, ID 83720-0063.

Illinois

To file a complaint, a patient must submit a Complaint Intake Form to the Illinois Department of Financial and Professional Regulation by (i) Mail/Walk-In: Illinois Department of Financial and Professional Regulation Division of Professional Regulation Complaint Intake Unit, 555 W. Monroe St., 5th Floor Chicago, IL 60661, (ii) Email: FPR.CIU@illinois.gov, or (iii) Online: https://idfpr.illinois.gov/admin/dpr/complaint.html.    

Indiana

To file a complaint, a patient must submit an Online Complaint Form to the Indiana Office of the Attorney General or submit a Consumer Complaint Form to the Indiana Office of the Attorney General by (i) Mail: Office of the Indiana Attorney General Consumer Protection Division Government Center South, 5th Floor 302 W. Washington Street Indianapolis, IN 46204 or (ii) Fax: 317-233-4393. 

Iowa

To file a complaint, a patient must submit an Online Complaint Form to the Iowa Board of Medicine. 

Kansas

To file a complaint, a patient must submit a Complaint Form to the Kansas State Board of Healing Arts by (i) Mail: 800 SW Jackson, Lower Level-Suite A Topeka, Kansas 66612, (ii) Fax: 785-296-7413, or (iii) Email: KSBHA_Complaints@ks.gov. 

Kentucky

To file a complaint, a patient must mail a Grievance Form to the Kentucky Board of Medical Licensure at Hurstbourne Office Park 310 Whittington Parkway, Suite 1B, Louisville, Kentucky 40222.

Louisiana

To file a complaint, a patient must submit a Complaint Form to the Louisiana State Board of Medical Examiners by (i) Mail: 630 Camp Street, New Orleans, LA 70130 or (ii) Fax: 504-324-0994.

Maine

To file a complaint, a patient must submit an Online Complaint Form to the Maine Board of Licensure in Medicine or mail a Complaint Against the Maine License of a Medical Doctor (M.D.) or a Physician Assistant (P.A.) Form to the Maine Board of Licensure in Medicine at 137 State House Station, Augusta, Maine 04333.

Maryland

To file a complaint, a patient must mail a Complaint Form to the Maryland Board of Physicians Intake Unit, 4201 Patterson Avenue, Baltimore, MD 21215.

Massachusetts

To file a complaint, a patient must submit a complaint to the Massachusetts Board of Registration in medicine through the Online Complaint System or by submitting a Complaint Form by (i) Mail: Consumer Protection Coordinator Board of Registration in Medicine 178 Albion Street, Suite 330 Wakefield, MA 01880 or (ii) Fax: 781-876-8381. 

Michigan

To file a complaint, a patient must submit a complaint to the Michigan Department of Licensing and Regulatory Affairs through the Michigan Professional Licensing User System.

Minnesota

To file a complaint, a patient must mail a notarized Complaint Registration Form to the Minnesota Board of Medical Practice at 335 Randolph Avenue, Suite 140, St. Paul, MN 55102.

Mississippi

To file a complaint, a patient must submit an Online Complaint Report to the Mississippi State Board of Medical Licensure.   

Missouri

To file a complaint, a patient must submit a Complaint Form to the Missouri Board of Healing Arts by (i) Mail: Attn: Enforcement, 3605 Missouri Blvd, PO Box 4, Jefferson City, MO 65102 or (ii) Email: enforcement@pr.mo.gov.

Montana

To file a complaint, a patient must submit an Online License Complaint Form to the Montana Department of Labor & Industry, Employment Standards Division. 

Nebraska

To file a complaint, a patient must submit a Public Complaint Form to the Nebraska ​​​​​​​​​​​​​ Department of Health & Human Services, Division of Public Health Investigations at (i) Mail: Office of Professional & Occupational Investigations, P.O. Box 94722, Lincoln, Nebraska 68509, (ii) Fax: 402-742-8335, or (iii) Email: DHHS.InvestigationsPOL@nebraska.gov. 

Nevada

To file a complaint, a patient must submit an Online Complaint Form or send a Complaint Form to the Nevada State Board of Medical Examiners by (i) Mail: 9600 Gateway Drive, Reno, NV 89521, (ii) Email: nperkins@medboard.nv.gov, or (iii) Fax: 775-688-2553.

New Hampshire

To file a complaint, a patient must submit an Online Enforcement Complaint Form to the New Hampshire Office of Professional Licensure and Certification.

New Jersey

To file a complaint, a patient must submit an Online Complaint Form to the New Jersey Board of Medical Examiners. 

New Mexico

To file a complaint, a patient must submit a Complaint Form to the New Mexico Medical Board by (i) Mail: 2055 S. Pacheco Building 400, Santa Fe, NM 87505, (ii) Fax: (505) 476-7237, or (iii) Email: nmbme@state.nm.us. 

New York

To file a complaint, a patient must mail a Complaint Form to the NYS  Department of Health, Office of Professional Medical Conduct, Riverview Center 150 Broadway, Suite 355, Albany, NY 12204-2719.

North Carolina

To file a complaint, a patient must submit an Online Complaint Form to the North Carolina Medical Board

North Dakota

To file a complaint, a patient must submit an Online Complaint Form to the North Dakota Board of Medicine. 

Ohio

To file a complaint, a patient must submit a complaint to the State Medical Board of Ohio through the eLicense Ohio Professional Licensure System Portal or by leaving a message on the State Medical Board of Ohio’s Confidential Complaint Hotline at 1-833-333-SMBO (7626).

Oklahoma

To file a complaint, a patient must submit an Online Complaint Form to the Oklahoma Board of Medical Licensure and Supervision. 

Oregon

To file a complaint, a patient must submit a Complaint Form the Oregon Medical Board at 1500 SW 1st Ave, Suite 620, Portland, OR 97201.  Alternatively, a patient can mail a letter to the Oregon Medical Board, Investigations Manager, 1500 SW 1st Ave. #620, Portland, OR 97201. The letter must include the following: (i) the full name of the licensee about whom you are filing a complaint, (ii) the patient’s name, mailing address, telephone number and date of birth, (iii) if you are not the patient, your name, address, and telephone number, (iv) a description of the incident about which you are filing a complaint, including the date(s) when it happened, and where (clinic, doctor’s office, hospital, nursing home), (v) please provide as much detail about the incident as possible, and (vi) if any other doctors treated the patient before or after the incident, please include the names of these providers. See OMB: How to File a Complaint.

Pennsylvania

To file a complaint, a patient must submit a complaint to the Pennsylvania Department of State through the Online Pennsylvania Licensing System or mail a Complaint Form to the Department of State, Professional Compliance Office, 2601 North Third Street, P.O. Box 2649, Harrisburg, PA, 17105-2649. 

Rhode Island

To file a complaint, a patient must submit an Online Complaint to the Rhode Island Department of Health.

South Carolina

To file a complaint, a patient must submit an Online Complaint Form to the South Carolina Labor Licensing Regulation. 

South Dakota

To file a complaint, a patient must mail a Complaint Form to the South Dakota Board of Medical & Osteopathic Examiners, 101 N. Main Ave Suite 301 Sioux Falls, SD 57104.

Tennessee

To file a complaint, a patient must submit an Allegations Report to the Tennessee Department of Health, Office of Investigations by (i) Mail at 665 Mainstream Drive, Second Floor, Nashville, TN 37243 or (ii) Email: oiv.complaints@tn.gov.   

Texas

To file a complaint, a patient must submit to the Texas Medical Board (i) an Online Complaint Form, (ii) a Licensee Complaint Form mailed to  P.O. Box 2018 Austin, TX 78768, or (iii) call the Complaint Hotline 1-800-201-9353 and follow the automated prompts to request a complaint form.

Utah

To file a complaint, a patient must submit an Online Complaint Form with the Utah Division of Professional Licensing.  

Vermont

To file a complaint, a patient must submit a Complaint Form to the Vermont Department of Health, Board of Medical Practice by (i) Mail: 280 State Drive Waterbury, VT 05671-8320 or (ii) Email:  AHS.VDHMedicalBoard@vermont.gov. Other forms that may be required to supplement the complaint include: (i) Release of Medical Records Authorization Form (for your own medical records), (ii) Consent for a Child Form (for medical records for your child or a child for whom you are guardian), (iii) Holder of Power of Attorney Form (For medical records of a person who is living for whom you have Power of Attorney), (iv) Personal Representative Form (for medical records of a person who is deceased / you were able to participate in health care and had a Power of Attorney, were named in an Advanced Directive, or as a guardian or conservator).

Virginia

To file a complaint, a patient must submit an Online Complaint Form to the Virginia Department of Health Professions Enforcement Division.

Washington

To file a complaint, a patient must submit an Online Complaint Form or send  a Complaint Form to the Washington State Medical Commission at (i) Mail: WMC Complaint Intake, PO BOX 47866,  Olympia, WA 98504 or (ii) Email: Medical.Complaints@wmc.wa.gov. 

West Virginia

To file a complaint, a patient must mail a Complaint Questionnaire Form to the West Virginia Board of Medicine, Attn: Complaints Coordinator, 101 Dee Drive, Suite 103, Charleston, West Virginia 2531. 

Wisconsin

To file a complaint, a patient must submit an Online Complaint Form or mail a Complaint Form to the Wisconsin Department of Safety and Professional Services, P.O. Box 7190, Madison, WI 53707-7190. 

Wyoming

To file a complaint, a patient must mail a Complaint Form to the Wyoming Board of Medicine at 130 Hobbs Avenue, Suite A, Cheyenne, WY 82002.